Clinic Listing Standards
A listing should represent a legitimate healthcare provider or program improving access for people who are uninsured, underinsured, medically underserved, or facing cost barriers.
Eligible examples include free and charitable clinics, community health centers, FQHCs and Look-Alikes, public and rural health clinics, nonprofit dental or behavioral-health clinics, student-run clinics, mobile clinics, and other qualifying public or nonprofit programs.
Hospitals, urgent care, pregnancy centers, specialty practices, pharmacies, temporary events, and commercial providers require careful classification and should be listed only when a specific affordable-care program is clear. A hospital should not be listed merely because emergency-care law applies.
Listings should distinguish provider type, cost model, services, eligibility, appointments, walk-ins, insurance participation, location, and operating status. Unknown information should remain unknown.
Use precise cost labels:
- No-charge services for eligible patients
- Sliding-fee discount
- Reduced or low-cost services
- Accepts insurance
- Cost varies
- Cost not confirmed
Each physical location should generally have its own listing. Duplicates may be merged. Closed listings may remain temporarily with clear status and nearby alternatives.
The directory may edit, decline, merge, reclassify, unpublish, or request clarification. Inclusion is not an endorsement, accreditation, or guarantee.
