ACCESS Martin T. Russo Family Health Center | Bloomingdale, IL
Provider Type: Community Health Center
Listing Status: Active directory listing
Verification Status: Verification needed
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At-a-Glance Facts
- Address: 245 South Gary Avenue
- City/State/ZIP: Bloomingdale IL, 60108
- Contact Phone: (630) 893-5230
- Last Updated: May 21, 2024
- Website: https://www.achn.net/
- Payment Method: Sliding Fee Scale; Medicaid; Medicare; Aetna; Blue Cross Blue Shield PPO; Blue Cross Blue Shield Blue Advantage™ HMO; HMO Illinois (site 458); Cigna; Coventry; HFN; Humana Chicago HMOX, Choice POS; Northshore HMOX; PHCS; Smart Care Network; United HealthCare, etc.
- Hours Summary: Mon, Wed, Thurs: 8:00am-8:00pm, Tues: 8:00am-7:00pm, Fri: 8:00am-5:00pm, Sat: 8:00am-12:00pm
Cost and Eligibility
Cost Model: Not confirmed
Payment Method: Sliding Fee Scale; Medicaid; Medicare; Aetna; Blue Cross Blue Shield PPO; Blue Cross Blue Shield Blue Advantage™ HMO; HMO Illinois (site 458); Cigna; Coventry; HFN; Humana Chicago HMOX, Choice POS; Northshore HMOX; PHCS; Smart Care Network; United HealthCare, etc.
Contact the clinic to confirm current fees, eligibility rules, and required documents. Some services may have separate charges.
Services
Services described in the directory record: Family Medicine; Internal Medicine; Pediatrics; OB/GYN; Midwifery; School/Sports Physicals; Behavioral; HIV/AIDS/Hepatitis C Support; Family Planning; Immunizations; Flu Vaccine; Discount Prescription Drug Program; HIV Universal Testing/Services
Hours and Appointments
Mon, Wed, Thurs: 8:00am-8:00pm, Tues: 8:00am-7:00pm, Fri: 8:00am-5:00pm, Sat: 8:00am-12:00pm
Languages and Accessibility
Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.
About this clinic
Directory Remarks: Urban Area, Permanent Clinic, Year-Round, Full-Time (open 60 hours per week)
Verification and Listing History
Listing Status: Active directory listing
Verification Status: Verification needed
Last Verified: Not recently verified
Listing Last Updated: May 21, 2024
Clinic Management Status: Managed or updated through an account
Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.
Corrections and Management
If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.
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Community Questions
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Community answers may not reflect current clinic policy. Contact the clinic directly to confirm fees, eligibility, hours, and services.
Patient Feedback for ACCESS Martin T. Russo Family Health Center
Reviews and comments are public after moderation. Do not post private medical information, diagnoses, account numbers, or anything urgent.
Comment from HORRIBLE STAFF:The office staff is inconsiderate and incompetent. I have NEVER been able to schedule a same day appointment with my son's pediatriction. The only phone number provided is very hard to reach the office personel. Many times, it took 2 hours before I reached anyone. It is constantly busy to the point where the phone number doesn't even connect to hold. I have been denied same day appointemnts because of claims there are only openings are in the morning but they DO NOT answer their phones in the morning. They never offer or accomodate for another doctor to see my son. I have been hung up on, put on hold for a whole hour during their lunch break. Despite requests for the staff to call back, they do not call back, so my only option is to hold. My son has certain special needs. There are times I need to see the pediatrician as the urgent care cannot assist with certain things. I think his doctor is great, but a real review needs to be made by medical proffesional administraors with this office staff. In the past two years of coming here, half of the refferals made to specialists are neglected by the staff and not sent over at all or not sent over properly. This is NOT quality care. This place needs to CHANGE.
Comment from Eva Bosman:
Been trying to get a refill onmy Atenonal prescription and is unable to get someone to answer the phone.
Comment from ddd519:
Last Friday I had a CT scan done to check on the progress of a noncalcified nodule on my lung. Today is Tuesday and still no word from Dr. Charity on my results. I have called and called and left message after message....no reponse! I have been trying to get a refill on my anxiety med and no action thier either! Patiets need to feel like they are cared about.....I'm going to request my medical recors and find a new doctor.....what if my scan showed CANCER!!